CATHERINES CASES |
HOW CAN WE HELP YOU ?
FAQs & Support
Q. My device is not listed ? |
Q. What are the cases made of ? |
We are focused on bringing our cases in an orderly manner and the current devices we support at launch are the ones that are listed. But we are also able to custom produce for a specific device if that interests you.
Q. What about warranty ?You are covered under warranty for manufacturing defects please contact our support. We will ship another case to you for free.
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Your phone is protected at all times by our cases which are made out of high grade aluminium combined with a stainless steel coating. Dont worry about dropping your phone on a hiking trip in the Andes, it will do it's job.
Q. But how can you afford to give away a smartphone ?So heres the deal, cases are a high margin product. In some cases (pardon the pun!) more than 50%. Also, Moores Law alongwith a small subsidy has helped us in reducing the cost of manufacturing to a point where it can be sustainable.
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Q. Whats with the whole this is "an exclusive case" thing ?Yup. That case you just bought is one of it's kind on the world.
Each case comes with a membership key to our app (launching later this year), allowing you to chat 1:1 with the person who has received the M1. Witness yourself how mobile & technology can change life for the better. |
Q. The App. How does it function ?It's a fairly straightforward app.
Launching later this year (once we have a decent number of benefactors), the app enables you to register using your membership ID and chat 1:1 with the person who has received a donated phone from us, courtesy of your case :) |
Q. I want to become a stockist, whats
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Q. So you guys are a non-profit then ?It's complicated.
We want this to be self sustaining in a manner that allows us to realize the vision we have, in terms of positively impacting people's lives. So while we may very well have a .org moniker, we dont claim to be a non-profit but we are also not a money making machine which will shove these cases no matter what. We are in the modern sense, a social enterprise that believes if you are nice to people you will be rewarded, some day. With companies like Causes, TOMS Shoes and others we hope we are in good and growing company. |
The Company |
Support & FAQ |
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